Facebook Fail

August 4th, 2008 - 12:43pm by Slye Fox

Alright -- I still think facebook is superior to myspace in every way, but it seems I get this damn message at least once a day. Anyone else have as many issues as me? So friggin' annoying!

August 4, 2008 - 5:45pm
Crystal says:

I have never gotten this message. Maybe you need to add some apps. =P

August 4, 2008 - 6:16pm
Slye Fox says:

Sorry - other than "Photos" and "Events", I refuse to clutter things up with these so-called "apps". No vampire bites and love pokes for me, thank you very much!

August 4, 2008 - 6:18pm
Slye Fox says:

I think my work and home IP is on the facebook shit-list.

August 4, 2008 - 10:02pm
Pants says:

Save your password? I never get this issue.

August 4, 2008 - 10:15pm
Slye Fox says:

I don't know what the issue is. Some days - that damn pink message is all I see. And then it'll work again...

August 5, 2008 - 8:47pm
Kari says:

Hmmm...I've never gotten this message. Operator error maybe? ;-P lol

August 5, 2008 - 8:55pm
Slye Fox says:

Dammit -- y'alls keep blaming this on me! It's totally random and happens at least once every other day to me (or at least twice a week).

I assure you that my mighty brain power is not at fault.

August 7, 2008 - 8:40pm
Slye Fox says:

This is what Facebook has to say:

"Site Maintenance" usually means that we're making an improvement to the database that your account is stored on. While we're doing this, you will not be able to access your account. In most instances, this maintenance will last only a few hours. Please note:

  • After the maintenance is over, you will still be able to login with the same password.
  • Your profile and account will not be affected by the maintenance.
  • We don't do site maintenance on all accounts at the same time, so it is possible that some of your friends will be able to access the site while your account is unavailable.
  • It is not necessary to contact us about Site Maintenance. If your maintenance lasts for an extended period of time, however, please let us know.

October 9, 2008 - 8:04pm
Wryter says:

I'm running Mac OS X.4.11 and using Firefox 3.0.3 as my browser. Facebook is my life. And my life is on hold.

I was in Mexico Oct. 1-5, and was able to access Facebook for the first couple of days. Then suddenly on day three, I tried to login as usual (with a saved password, so there's no way it was wrong), and I got a pink message saying that Facebook requires cookies and mine were turned off. So I checked, and they were NOT turned off.

I went back to the login page and tried again. Now the pink message said my password was incorrect and that I should check my caps lock button. Again, that wasn't true--my password hadn't changed from the one that's been working just fine the whole time.

Thinking there might be a glitch and that a password reset would fix it, I hit "forgot my password." That produced a message saying a reset link would be sent to my email address. Except that it wasn't.

So now I probably don't have a password at all, who knows. Because the next time I tried to login, it went straight to the pink message saying "incorrect password."

Next I tried the help page suggestion, which was to clear the cache and restart Firefox. Did that. No change. I still couldn't login.

Now it's been a full 7 days and I have not been able to access my online social life. WHICH SUCKS. Especially since a very good friend made a very reasonable request that I untag her in some photos that she doesn't want the whole world to see, and I can't do it. I feel terrible.

Yesterday I called the Bay area PR firm that is listed on the Mozilla.org website. They are no longer working with Mozilla and didn't know who is, but someone there gave me a phone number to Mozilla's PR department, which is in Silicon Valley. They have not returned my call.

What can I do??? I'm not the only one experiencing this issue, by the way. The Mac boards are filled with Facebook users expressing similar frustrations. Is Facebook dead? What, then, is MY fate???


October 10, 2008 - 1:01pm
Slye Fox says:

Unfortunately the options are slim. The whole issue is server maintenance by facebook. When the server with your account is in "repair mode", your account goes down -- along with everyone else on the server.

Facebook claims that you can alert them via email if your account has been offline for more than a few days, but this doesn't seem to accomplish much.

It doesn't have anything to do with Firefox or Mozilla. It's purely a facebook issue.

The person who wants their photo untagged can do that themselves. In any photo you're tagged in (even one in someone else's album) can be untagged by the taggie.

I'm afraid your only fate is eternal patience. They'll get your server back online eventually. I'm guessing that's why your password email never went through. Although I'd suggest double checking your spam folder and make sure you use your "username" at gmail.com address to minimize the server rerouting.

Good luck!